Everything you need to know about the Raffle

What kind of technical support is provided, and how does it benefit my business?

By Grant Edison | dealersPublished Feb 05, 2025

When you win our raffle, you're not just receiving a premium digital platform—you're also gaining access to a comprehensive 6-month technical support package from our team, designed to ensure smooth transition and maximize your dealership’s digital strategy. In this article, we break down what our technical support package includes and how it can directly benefit your business.

Overview of the 6-month Free Technical Support Package

Our technical support package is built to provide you with expert guidance from the moment you take ownership of the platform ensuring a smooth transition and cutting costs since this will be a free offering from us. Here’s what you can expect:

  • Personalized Onboarding:
    From the outset, our team will work with you to set up and configure your new digital asset. This includes:

    • Detailed walkthroughs of platform features.
    • Customization sessions and assistance to align the platform with your dealership's branding.
    • Initial training sessions to ensure you and your team can manage the platform confidently.
  • Ongoing Maintenance and Updates:
    Technology moves fairly fast and maintenance of systems is necessary to keep your platform running smoothly, we'll provide:

    • Regular software updates and security patches.
    • Performance monitoring to preemptively address any issues.
    • Optimization tweaks based on user feedback and evolving digital trends.
  • Help Desk and Troubleshooting:
    Encounter a technical hiccup? Our team will be available to help resolve any issues, ensuring minimal downtime and uninterrupted operations.

  • Strategic Guidance and Optimization:
    Beyond just troubleshooting, we will:

    • Offer insights on how to improve user engagement and lead conversion.
    • Provide analytics reviews to help you understand user behavior and how we can capitalize on the insights.
    • Suggest digital strategies that can enhance your overall online presence.

Benefits to Your Business

Smooth Operations

By having a dedicated support team available, you can focus on running your dealership without worrying about technical setbacks. Smooth operations mean:

  • Reduced Downtime: Immediate assistance minimizes any disruption, keeping your online services active and reliable.

  • Efficient Problem Resolution: Quick troubleshooting and updates ensure that any issues are resolved before they impact your business.

Maximized Platform Impact

The technical support package is designed to help you get the most out of your new digital platform:

  • Enhanced User Experience: With continuous optimization, your platform will always provide a seamless, engaging experience for your visitors.

  • Better Lead Generation: With tools and strategic insights at your disposal, you can fine-tune the platform to capture more leads and convert them into customers.

  • Data-Driven Decisions: Ongoing analytics support means you have access to real-time insights, allowing you to adjust your strategy for maximum impact.

Long-Term Value

Investing in digital modernization with our platform is a long-term strategy for growth:

  • Scalability: The support package helps ensure that as your business grows, your digital platform scales with you.

  • Competitive Advantage: With a constantly optimized and well-maintained platform, your dealership stands out in a crowded market, attracting digitally-savvy customers.

Lower costs

Since the free 6 months technical support is part of the raffle package, you will get all the benefits of having a technical team without having to spend a dime on compensation.

Conclusion

Our 6-month free technical support package is a critical component of the overall value you receive when you win our raffle. It’s designed to not only ensure smooth operations from day one but also to enhance the long-term performance and impact of your digital asset. By providing personalized onboarding, ongoing maintenance, frequent updates, and strategic optimization, we help you maximize the benefits of your new platform—transforming it into a powerful tool that drives your dealership's growth.

Own the digital platform plus 6 months of free technical support, all for a small investment of less than $100. Sign up for early access to increase your chances of winning.