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What ROI can I expect by modernizing my dealership with this digital asset?

By Liam Winslow | dealersPublished Jan 28, 2025

Modernizing your dealership with a cutting-edge digital platform is not just about keeping pace with technology—it’s a strategic investment that can drive measurable returns. In this article, we examine case studies and data that highlight the ROI benefits of digital modernization, including increased leads, improved conversion rates, and overall business growth.

The Case for Digital Modernization

In today's digital era, consumers expect a seamless online experience when shopping for vehicles. A modern, responsive digital platform helps you meet these expectations, providing a smooth customer journey that converts interest into sales. By modernizing your dealership's online presence, you not only attract more visitors but also nurture those leads into loyal customers. And we all know, there's nothing better and more valuable than a loyal customer.

ROI Benefits Backed by Data

Increased Leads

  • Enhanced Online Visibility: A digitally optimized platform ranks higher in search engine results, drawing more organic traffic to your website increasing the number of organic leads.

  • Advanced Lead Capture Tools:
    Integrated inquiry forms, chat features, and dynamic vehicle listings ensure you capture detailed customer information, which can prove invaluable down the road.

  • Data Point:
    Many dealerships have reported up to a 40% increase in qualified leads after upgrading to a modern digital platform.

Improved Conversions

  • User-Friendly Experience:
    An intuitive, responsive design encourages visitors to engage with your site longer and take action. It also builds trust as visitors see the kind of investment you've made in your digital presnece.

  • Streamlined Sales Process:
    Efficient navigation and clear calls-to-action reduce friction in the customer journey, leading to higher conversion rates. Research shows that the better a website's user experience the higher the conversion rates.

  • Data Point:
    Some case studies indicate conversion improvements in the range of 20-30% following digital transformation.

Overall Business Growth

  • Revenue Boost:
    Increased leads and improved conversion rates translate directly to higher sales and revenue growth.

  • Customer Retention:
    A modern digital presence builds trust and credibility, fostering repeat business and long-term customer relationships. Allowing customers to convinently browse your inventory from the comfort of their home before visiting your dealership.

  • Data Point:
    Research shows that dealerships who modernize their digital presence experience an overall growth of 15-20% in sales conversion rates.

Conclusion

Investing in a state-of-the-art digital platform for your dealership can lead to substantial ROI benefits. With increased leads, improved conversions, and overall business growth, modernizing your online presence is a strategic move that pays dividends. The data and case studies clearly show that even modest improvements in digital engagement can translate into significant revenue gains.

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